Privacy Policy

At PAENKU Surgicals, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the personal data you provide when visiting our website or using our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, billing and shipping address, and payment details, which you provide when placing an order, signing up for our newsletter, or contacting us through our website.
• Non-Personal Information: This includes information such as browser type, operating system, IP address, and browsing behavior, which is automatically collected when you interact with our website.

2. How We Use Your Information

The personal information we collect is used to:

• Process and fulfill your orders, including delivery and payment processing.
• Communicate with you regarding your order status, customer service inquiries, or promotional offers.
• Improve our website and user experience by analyzing user behavior and preferences.
• Ensure compliance with legal obligations and protect the security of our website and services.

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as necessary to provide our services (such as payment processing or shipping).

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files stored on your device that help us remember your preferences, improve site performance, and deliver relevant content.

You may choose to disable cookies through your browser settings; however, this may affect your ability to fully access certain features of our website.

4. Data Security

We take the security of your personal information very seriously. PAENKU Surgicals implements appropriate security measures to protect your data from unauthorized access, disclosure, or destruction. This includes secure data storage, encryption technologies, and access controls to safeguard your information.

However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Services

In order to operate our business and provide you with services, we may share your information with trusted third-party partners such as shipping carriers, payment processors, and IT service providers. These third parties are contractually obligated to protect your information and use it only for the purpose of providing the services requested.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites, and we encourage you to review their privacy policies before providing any personal information.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccuracies in your data.
• Request deletion of your personal information, subject to legal obligations.
• Opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.

7. Changes to This Privacy Policy

PAENKU Surgicals reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the date of the last update. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us using the details below:

Address: Lahore Sargodha Road, Farooqabad, Sheikupura
Email: support@paenkusurgicals.com
Phone: +92-300-461-4829

Thank you for trusting PAENKU Surgicals with your personal information.